Top critic Elizabeth Warren lays it on for Wells Fargo
Democrat senator Warren has made it clear that CEO Tim Sloan is not the right man to clean up the scandal-hit bank but replacements are hard to come by
Washington — Senator Elizabeth Warren has made her view clear — again and again — that Wells Fargo can not resolve its scandals until it names an untainted replacement for CEO Tim Sloan. Her fellow Democrats in the House plan to turn up the pressure with hearings in coming months.
But the board does not agree, and even if it did, there is a question overlooked in the many tweets and rebukes coming from Capitol Hill: Who would take over?
Recruiters and investors say the pool of plausible successors is shallow, the job description daunting and the price tag steep. The obvious internal contenders have, such as Sloan, worked at the lender for more than a decade, a period of various misconduct. Finding an external candidate groomed to run the fourth-largest US bank probably means poaching from just a few peers. Paying enough to pry such an executive from a more stable situation risks a firestorm with the same critics calling for Sloan’s head.
“When you replace a CEO in an institution that has issues and crisis — and is in the news in a bad way — it’s a very, very difficult search,” said Jeanne Branthover, a managing partner at New York-based executive-search firm DHR International.
Warren has led the charge against Sloan since he was promoted to CEO in 2016, arguing it did not make sense to appoint a longtime insider to clean up a growing list of scandals. Democrats, who took control of the House financial services committee in 2019, are vowing to increase scrutiny of the firm, planning hearings where Sloan may appear. Each session is a chance for him to tout his efforts — or to make gaffes in front of tough critics.
Yet seeking a fresh start by enlisting an outsider as CEO would mark a major break for the industry. Since a wave of mergers created the nation’s four largest commercial banks in the decade through 2000, none has made such a hire. Bank of America came closest in 2009 when it struggled to persuade several external candidates to lead it through crisis-era probes. It ultimately promoted Brian Moynihan, a lawyer already running its consumer business.
There are two big reasons why banks usually groom their own executives to take the helm: It ensures a smooth transition. And it’s less expensive.
The trouble with poaching from competitors is they can withhold tens of millions of dollars in compensation from defectors. After the financial crisis, banks subjected more pay to lockups, retaining the right to keep the money if an executive jumps to a rival. Banco Santander SA recently hit that obstacle when hiring UBS Group executive Andrea Orcel as CEO. It rescinded the offer rather than tell shareholders the new boss needed as much as $60m up front.
This analysis of challenges Wells Fargo would face enlisting an outsider is based on more than a dozen interviews with senior industry veterans, recruiters, investors and analysts. Many spoke on the condition they not be named because they were not authorised to discuss the bank publicly.
As the nation’s largest lender, JPMorgan Chase & Co is widely seen as having the most executives capable of running Wells Fargo. Observers’ lists often feature Gordon Smith, the firm’s co-president and co-COO who also heads consumer banking. The catch: He is awaiting more than $50m of unvested equity awards, according to data compiled by Bloomberg. Other standouts at JPMorgan include asset and wealth management head Mary Callahan Erdoes, commercial banking chief Doug Petno and CFO Marianne Lake.
Recruiters also point to Citigroup executives including Stephen Bird, the head of its global consumer division. He, too, is awaiting millions in unvested stock, albeit less than his counterparts at JPMorgan. Similarly at Bank of America, there’s Dean Athanasia, president of consumer and small-business banking.
Looking to other industries might not help. Comcast CFO Michael Cavanagh, once a rising star at JPMorgan, makes some lists. But Comcast grants him larger pay packages than Wells Fargo does Sloan, about 16% more for 2017. And many of Cavanagh’s awards remain unvested.
Poaching from smaller banks raises a different issue: Would a regional bank CEO spend years building a business that competes with national titans, only to switch sides to undo that legacy? Observers suggest PNC Financial Services Group CEO William Demchak, recently retired US Bancorp CEO Richard Davis, and his successor, Andy Cecere, may be capable of running Wells Fargo. Whether they’d make the jump is a big question.
Executives who have spent time in other niches of the financial industry, such as the evolving payments business, could also make sense for Wells Fargo. Candidates there include former Visa CEO Charlie Scharf, who now runs Bank of New York Mellon, PayPal Holdings CEO Dan Schulman and current Visa president Ryan McInerney. But recruiters give them low odds.
Alternatively, Wells Fargo could seek cheaper relief from critics by hiring a former regulator, but, again, observers think that won’t happen. The bank already has a chair, Elizabeth Duke, who previously served as a Federal Reserve Board governor.
To be clear, people close to Wells Fargo predict the board will resist pressure from Democrats to oust Sloan. The panel’s unanimous support for him “has never wavered”, Duke said in September. The CEO is in the midst of what the bank calls a sweeping overhaul, fixing past problems, working to prevent new lapses and streamlining operations to improve earnings.
“Over the past two years CEO Tim Sloan, with the full support of the Wells Fargo board of directors, has made fundamental changes at Wells Fargo, including changes in leadership, organisational structure, risk and compliance, customer experience and culture,” the bank said this week in a statement to Bloomberg.
Earnings per share set a record last year, and payouts to shareholders surged, it said.
Spokespersons for the other banks, Visa and PayPal declined to comment. A spokesperson for Warren declined to say whether the lawmaker has any candidate in mind to succeed Sloan.
The Wells Fargo insiders best positioned to replace Sloan in an emergency are probably Mary Mack, who runs its retail bank, or Jon Weiss, who heads wealth and investment management, according to one person close to the company. Both of them have worked at Wells Fargo and its predecessors for well over a decade. Another person said directors shouldn’t even hint they have a potential successor on hand, because it could undermine Sloan, hasten his exit and disrupt business.
That might change if Sloan botches his House testimony, the bank lands in another scandal, regulators ratchet up pressure for leadership changes, or Warren pulls ahead in the 2020 presidential race. Meanwhile, she’s making her views of Wells Fargo known.
In late January she blasted Sloan in a series of Twitter posts, concluding: “It’s clear that Tim Sloan isn’t the right person to try to clean up @WellsFargo. His hands are too dirty from overseeing years of scams and scandals. That’s not just an ‘informed’ opinion. That’s a fact.”
If she wins the presidency, her views will become “top of the agenda” for Wells Fargo’s board, said Jonathan Macey, a professor at Yale Law School. “It becomes a subject of deep concern.”