MILLIONS STOLEN
FNB might pay excess for insured victims of deposit box heists
FNB CEO Jacques Celliers says the bank has appointed external investigators to work with the Hawks to investigate the theft of hundreds of safety deposit boxes from two FNB branches during December. "We deeply regret the impact this has on our loyal customers. It’s a monster thing that affects a lot of people. We’ve had a messy few weeks [but] none of our messiness comes close to what people are going through," Celliers said on Thursday. Safety deposit boxes belonging to hundreds of customers were stolen from FNB’s Randburg and Parktown branches on December 18 and 31 respectively. Losses ranged from R100,000 to R4m, said a spokesman for victims. "It hurts. We work hard on our trust and to keep our loyal customers. These things have a major impact on us, our brand and our teams," said Celliers. FNB had put together an "admin office" to help customers who had lost important documents. It would cover printing and courier costs, he said. The bank would also help customers who had insura...
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