Broken windows can be seen at a facility run by Wistron, a Taiwanese contract manufacturer for Apple, in Narsapura, India, December 14 2020. Picture: REUTERS
Broken windows can be seen at a facility run by Wistron, a Taiwanese contract manufacturer for Apple, in Narsapura, India, December 14 2020. Picture: REUTERS

Bangalore — Apple’s manufacturing partner Wistron will hire workers and restart operations in its Narasapura factory near Bangalore after a violent protest shut the iPhone-manufacturing facility in December.

Apple’s teams and independent auditors have been working with Wistron over the past eight weeks to put the necessary systems and processes in place, the iPhone maker said on Tuesday. However, the Taiwanese contractor will continue to face scrutiny.

“A comprehensive set of corrective actions has now been completed and Wistron has restructured their recruiting team and enhanced training and support for workers,” Apple said. “Wistron remains on probation and we will monitor their progress closely.”

Apple had suspended new orders to Wistron in December after workers who had been hired on monthly pay of about $200 stormed the factory and rioted over unpaid salaries, destroying furniture and equipment leading to losses to the value of millions of dollars.

The incident underscored the challenges to Apple as the world’s most valuable company seeks to expand its India business while diversifying its supply chain beyond China.

All workers in the facility will undergo a new training programme to ensure they understand their rights and how to raise concerns, Apple said.

Its representatives will remain on site to validate that the new processes are effective.

Wistron didn’t immediately respond to an e-mail seeking comment.

Bloomberg

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