Palo Alto — Amazon.com told employees at a New York warehouse, where workers have sued and gone on strike over safety concerns, that they will not be punished for insufficient productivity or extra time washing their hands.
In a message Amazon sent to employees and posted in bathrooms at the Staten Island facility, the e-commerce giant said workers would not be disciplined for falling short of quotas based on how many tasks they complete each hour. Time spent on safety measures like handwashing also will not be counted against them under Amazon’s “time off task” policy, which limits the number of unproductive minutes allowed in their day...
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