Uber Eats’ revenue grows to $1.5bn in three years
Uber Eats, and rivals DoorDash and Postmates, are offering discounts and incentives to diners and restaurants, to grab the biggest piece of online restaurant delivery sales
Los Angeles — Uber’s restaurant delivery business has grown revenue to $1.5bn in just three years, the company disclosed in its initial public offering (IPO) filing on Thursday, dwarfing the revenue of its profitable, and already public, rival Grubhub.
Uber also spelt out the struggle its food delivery business faces: "Cumulative payments to drivers for Uber Eats deliveries historically have exceeded the cumulative delivery fees paid by consumers," it said.
Uber Eats, and its rivals DoorDash and Postmates — who are also candidates for IPOs — are offering discounts and incentives to diners and restaurants in a race to grab the biggest piece of online restaurant delivery sales that investment firm William Blair expects to grow to $62bn in 2022 from around $25bn today.
Uber said its "take rate" — the percentage of revenue it keeps from each restaurant order — declined to 10 percent after it charged high-volume restaurant partners lower fees in competitive markets like the United States and India.
"What you like to see is take rates going up not down," said Wedbush Securities analyst Ygal Arounian, who noted that fast-food giant McDonald's is a key Uber Eats partner.
Research firm Edison Trends said Uber Eats does more deliveries than its US rivals, including Grubhub, but that the dollar value of each transaction is the lowest of the bunch at $26.20.
That makes it harder to turn a profit in an industry where customers, restaurants and drivers bounce between delivery services.
Raising prices is not an option.
"Consumers, as convenience-minded as they are, are still pretty price sensitive," said Jesse Reyes, CEO of J-Curve Advisors, who advises venture capital and private equity funds.
Grubhub had established the beginnings of a profitability roadmap for the industry — even as some experts worry that it is losing share to its fast-growing Silicon Valley rivals.
The Chicago-based company merged with rival Seamless before its April 2014 IPO and since has made more than a half-dozen other purchases, including Yelp Inc's Eat24, campus delivery firm Tapingo and LevelUP, which manages digital ordering, payments and loyalty programs.
It booked 2018 net income of $78.5m on revenue of $1bn.
Grubhub's US restaurant partners pay an average commission rate of 20%. Diners are charged nothing or up to a few dollars for deliveries, spokesperson Katie Norris said.
The company also forged an exclusive partnership with KFC, Taco Bell and Pizza Hut owner Yum Brands, which took a $200m stake in the Grubhub.
Experts say there will be more consolidation and failures as delivery firms look for ways to break away from the pack.
"It's early days in this space and there is a lot that will shake out in the next couple of years," said Wedbush Securities analyst Arounian.