Amazon Pantry slowly returns in India after e-commerce disruption
New federal rules force large online retailers to change business strategy
New Delhi/Mumbai — Amazon.com’s grocery service is slowly returning on its India website after the online retail company faced disruption from revised e-commerce curbs which kicked in on February 1. New federal rules, which bar companies from selling products via vendors in which they have an equity interest, forced Amazon India to remove hundreds of thousands of products from its site last week. The policy has spooked Amazon and Walmart-owned Indian rival, Flipkart, as it is forcing them to alter their business structures. On Tuesday, Amazon Pantry was offering select food products, such as cookies and tea, in New Delhi and Mumbai. Though Reuters reporters in both cities were able to place Pantry orders, several customers complained on Twitter they were struggling to get their requests fulfilled. India allowed Amazon to retail food products in the country in 2017 and the company committed $500m in investment. Amazon was using that government permission to sell some Pantry grocery p...
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.