Bengaluru — About 10-million Dixons Carphone records containing personal data may have been accessed in a 2017 cyber attack, the British electronics and mobile phone retailer says, boosting an earlier estimate of 1.2-million. It was the second major cyber attack in three years on the company, which has about 22-million customers in the UK and Ireland. It apologised to customers on Tuesday and said an investigation into the hacks was nearly complete. "Again, we’re disappointed in having fallen short here, and very sorry for any distress we’ve caused our customers," CEO Alex Baldock said. Dixons said the accessed customer records did not contain payment card or bank account details and there was no evidence that any fraud had resulted from the incident. "Unfortunately, given the accuracy of their previous statements, tomorrow may be a different story," said Andy Norton, director of threat intelligence at cyber security firm Lastline. Dixons said it had closed off the unauthorised acce...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.

Questions or problems? Email or call 0860 52 52 00. Got a subscription voucher? Redeem it now