Various companies underperformed last year, and others barely met their targets. Most would attribute their poor performances to the low-growth environment. Few would attribute them to the failure of the initiatives they implemented during the year. The reality is that we are going into another year with a low-growth outlook on the economy, currently estimated at 1%. As such, we can prepare for the same outcome as the end of last year or we can start looking into the initiatives that were implemented and why they failed. We need to try a different approach to finding solutions this year. It starts with accepting that we need to change how we think. As one of the greatest minds in modern history, Albert Einstein, once said: "Problems cannot be solved by the same level of thinking that created them." The need for changing how we think is not applicable to business alone. Look at our most recent national matric results as an example. In a country that needs a significant step change in...

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